Privacy Policy

Welcome to Lunavo Agency (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.lunavo.agency (the “Site”) or use our services.

By accessing or using our Site, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

When you contact us, request a quote, fill out a form, or subscribe to our updates, we may collect:

Name
Email address
Company name
Project details or messages
Phone number (optional)

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited, time spent, and navigation path
Cookies and tracking data (see Section 6 below)

c. Information from Third Parties

If you reach us via social media or third-party integrations (like Google Analytics, Meta Pixel, or similar tools), those platforms may share limited data with us in line with their privacy policies.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide design or consulting services
Prepare proposals or quotes
Improve our website and user experience
Send updates or marketing emails (only with your consent)
Maintain security and prevent fraud
Comply with legal obligations

3. How We Share Information

We do not sell or rent your personal data.
We may share your information only in the following cases:

Service providers: Trusted partners who help operate our website, email, or analytics (e.g., hosting or CRM providers).
Legal reasons: If required by law, regulation, or court order.
Business transfers: In case of a merger, acquisition, or asset sale.

All third parties are required to keep your data secure and use it only for the purposes we specify.

4. Data Retention

We retain your information only as long as necessary to:

Provide our services
Fulfill legal and accounting obligations
Resolve disputes

When no longer needed, we securely delete or anonymize your data.

5. Your Rights

Depending on your location, you may have the right to:

Access a copy of your data
Correct inaccurate information
Request deletion of your data (“right to be forgotten”)
Withdraw consent for marketing communications
Request data portability

To exercise these rights, contact us at hey@lunavo.agency

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to:

Improve performance and usability
Analyze traffic via tools like Google Analytics
Remember your preferences

You can manage or disable cookies in your browser settings. However, this may affect some features of our Site.

7. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, please note that no online system is completely secure.

8. Links to Other Websites

Our Site may contain links to external websites.
We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for children under 16.
We do not knowingly collect personal data from minors. If you believe a child has provided us data, please contact us and we will delete it.

10. Updates to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Lunavo Agency
Email: hey@lunavo.agency
Website: https://www.lunavo.agency

Cookies Policy

This Cookies Policy explains how Lunavo Agency (“we”, “our”, “us”) uses cookies and similar technologies on our website www.lunavo.agency (the “Site”).

By continuing to browse or use our Site, you agree to our use of cookies as described here.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
They help the site remember your actions and preferences (like login, language, or region) so you don’t have to re-enter them every time you return.

Cookies can also help us understand how visitors use our Site and improve performance and functionality.

2. Types of Cookies We Use

Cookies can also help us understand how visitors use our Site and improve performance and functionality.

a. Essential Cookies

These cookies are necessary for the Site to function properly — for example, to load pages, submit forms, or access secure areas.
You cannot disable them via our cookie banner.

b. Performance & Analytics Cookies

We use tools like Google Analytics to collect anonymous information about how visitors interact with our website (pages viewed, time spent, clicks, etc.).
This helps us improve design, content, and usability.

c. Functionality Cookies

These cookies remember your choices — such as language or region — to provide a more personalized experience.

d. Marketing & Advertising Cookies

If used, these cookies track user activity across websites to display relevant ads or content.
Examples include Meta Pixel, Google Ads, or similar tracking tools.

3. Managing Cookies

You can control or delete cookies anytime through your browser settings.
To learn how, visit:

If you disable certain cookies, some parts of our website may not function correctly.

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages — such as embedded videos, analytics tools, or social media integrations.
We have no control over these cookies. Please check the privacy policies of those providers for details.

5. Updates to This Cookies Policy

We may update this policy occasionally to reflect new technologies or legal requirements.
All updates will be posted on this page with the new “Last Updated” date.

6. Contact Us